Content Management

Content Managements is a set of processes and technologies that support the evolutionary life cycle of digital information. This digital information is often referred to as content or, to be precise, digital content. Digital content may take the form of text, such as documents, multimedia files, such as audio or video files, or any other file type which follows a content lifecycle which requires management.
It is a set of automated processes that may support the following features:
 (1) import and creation of documents and multimedia material;
(2) identification of all key users and their roles;
(3) ability to assign roles and responsibilities to different instances of content categories or types;
(4) definition of workflow tasks often coupled with messaging so that content managers are alerted to changes in content;
(5) ability to track and manage multiple versions of a single instance of content;
(6) ability to publish the content to a repository to support access to the content. Increasingly, the repository is an inherent part of the system, and incorporates enterprise search and retrieval.

Knowledge Management
We define Knowledge Management (KM) as: "KM is the process by which information is used to create something actionable".

We help our clients in developing KM solutions which provide:
   *
Better service and products for their customers
   *
Faster generation and application of ideas and innovations
   * Access to industry best practices and best-in-class methodologies
   * Access to competitor and market intelligence
   * Access to internal and external networks of expertise
   * Ability to deliver continuous learning
   * More efficient and timely marketing and communications
   * Reduced loss of knowledge through staff turnover.


Content Management

Our Content Management Framework Solution is designed with an aim to allow technical and non-technical users to create and maintain dynamic website content. The framework supports rules-based publishing, maintains branding across all web properties through XML templates and ensuring that the content owners to control the publishing process.

We take a strategic approach to Content Management, aligning the content management framework with your particular business needs and leveraging existing IT infrastructure. We start with defining your eBusiness strategies, your operational processes, and your on line and legacy information sources. Working together, we identify the ideal software solutions and determine how to best customize your applications.

Our Content Management Framework Solution includes:

      * Content Aggregation - Capture all content necessary for delivering a compelling Web experience, including database, file system assets, application code, and XML.

      * Content Collaboration - Accelerate all eBusiness initiatives with virtualization and parallel development.

      * Content Management - Extend contribution throughout the enterprise with versioning, templates, and workflow without a loss of operational control.

      * Content Intelligence - Leverage enterprise Web assets across multiple initiatives and applications.

      * Content Distribution - Control the multi-tiered delivery of content across multiple servers, devices, and initiatives both within and beyond the enterprise.

 

Knowledge Management

The significance of an organization's knowledge and intellectual capital handling become apparent by the fact that intangible assets have come to dominate the value of companies. Investors and analysts increasingly relate a company's value to its ability to generate, use and grow its intangible assets: fast and transparent knowledge generation coupled with powerful management of intellectual property help your organization to increase this value.

Our knowledge management services are helping our clients in deriving the same business value by building effective and efficient knowledge management solutions and products meeting specific client requirements.

We believe that:

      * Knowledge should be just that, “not just Information and not just Data!”

      * It should be available from wherever it is needed, to all those authorized to receive it. (given mainly Commercial / Intellectual Property Rights)

      * Both Input and Output must be simple

      * It should only be entered once - and then kept up-to-date and relevant to the enterprise

      * The language should be simple and appropriate

      * The Information should always support the Learning Organization.

 

Our knowledge management consulting team works with our clients in developing knowledge management products and solutions by:

      * Defining the knowledge that is important and relevant for clients company's objectives, and structure this knowledge base for easy retrieval and managed growth within the Content/Context area;

      * Developing and implementing efficient and continuous processes in which knowledge is identified, captured, validated, structured, stored and disseminated;

      * Help to manage knowledge with an appropriate Information Technology and Media infrastructure;

      * Using collaboration tools and Web 2.0 technologies for building products and solutions.